Orlando Holistic Dental Studio

Robin Shea 7 months ago

2 crowns broke on eating a pretzel. I called and asked to speak to the doc, but he said no that he would not see me or talk to me unless I made an appointment to re establish as a patient. I explained that I moved and would only go back for crown repair. I would have had to fly in and get a hotel just to re establish. They did not care or make any concessions. My insurance would not pay for a new crown because he made it in his office instead of sending it to a lab. Which I found out is 10 times stronger. Can't wait for the other 5 to break and have to pay to replaced. I spent over 30K in dental work with him. Feeling overwhelmed and feel that he was not professional. I own a business and would never treat a client that way.

Kyle T Edited 9 months ago

****The response to this review is completely fabricated**** also..the real complaint here is the way I was treated in the office. The office staff was completely unprofessional. I have never been treated this way entering a business! I just waited 1 year!!!! for this appointment. When I arrived I was told.. ( very loud and aggressively ) "oh no we have been trying to reach you to confirm your appointment it just goes to voicemail" Then she said " actually I spoke with you and you said to just release the appointment you didn't want to be seen" This never happened..why would I cancel an appointment I waited for 1 year for?? At one point a couple weeks before they did call and speak with me that they may have an opening a couple weeks sooner potentially and she would let me know if that opened. The front desk woman was going back and forth with me saying "oh yes you said this and the doctor was even by me when you canceled" " we have the call recorded and the doctor said he can send you the recording" please do send that conversation ..and I will delete this review. I'm not interested in arguing..and gladly will not be seen..but don't try to tell me I'm crazy like I would first o

Allie Taylor-George 9 months ago

I’m honestly stunned at how unprofessional and shady this office has turned out to be. Nearly two years after an alleged “no-show,” they randomly decide to send me a bill for it. Two years. Let that sink in. What makes this even more ridiculous is that I had an appointment after this supposed no-show, and not a single person said a word about it. We even had a conversation with someone in the office who told us it was fine and that they understood. Now, almost two years later, they’re demanding that I provide proof that the conversation took place because they “don’t have anything on their side.” Who on earth keeps receipts of minor scheduling conversations from a year and a half ago? The audacity is unbelievable. And seriously, if this no-show was real and so important, why didn’t anyone mention it at my next appointment? Why wait almost two years to suddenly “discover” it? That alone makes this whole thing look extremely shady. This office has officially lost my business forever. I was planning to come here for a dental implant, but thank God this issue came up now. If this is how they handle billing retroactively inventing charges years later—imagine what else they’re capabl

Elen Muller a year ago

I came to Orlando Holistic Dental Studio during a time when I was experiencing considerable health issues. At the recommendation of my osteopath, I was advised to investigate possible dental cavitations. Prior to that, I had a very disappointing experience with a traditional dentist—someone who rarely explained anything directly to me, communicated mostly through an assistant, and ultimately left me with one missing tooth and another treated unethically. It was clear I needed a truly holistic and biological approach to dental care. That’s when I was referred to Dr. Charles Cuprill, and although I waited nine months for my first appointment, it was absolutely worth it. From the beginning, Dr. Cuprill proved to be a rare kind of professional. He’s deeply attentive to every small concern you question. He took the time to personally explain everything to me with care and clarity—never rushing, never distant. He showed me the tartar on my teeth through a video device, educated me about the risks of amalgam fillings, explained the importance of porcelain implants, and walked me through the deeper topic of dental cavitations. I was also given a clear financial overview, information and

ICM Invesment 2 years ago

I would highly recommend Dr. Cuprill to anyone in search of a dentist who combines exceptional skills with a holistic and compassionate approach to dental health. I am extremely grateful for the care I received, and I can't wait for my next visit!